Digital Transformation Services

What is Digital Transformation?

Digital transformation is the integration of digital technology into all areas of a business, fundamentally changing how you operate and deliver value to customers. It's also a cultural change that requires organizations to continually challenge the status quo, experiment, and get comfortable with failure.

Why Digital Transformation?

Digital transformation helps an organization to keep pace with emerging customer demands now and, if sustained, in the future. Digital transformation enables an organization to better compete in an economic landscape that's constantly changing as technology evolves. To that end, transformation is necessary for any business, nonprofit or institution that seeks to survive into the future.

Digital transformation can help companies in several ways. Below are few of the key benefits of digital transformation:

  • Deliver high touch convergent experiences that are human, insightful, and data driven
  • Amplify efficiency and boost revenue from operations
  • Empower employees and boost workforce productivity and drive innovation
  • Reduce costs and risks with informed decision-making
  • Form closer partnerships with increased collaboration

What are some of the challenges?

Even organizations with the right resources face challenges in transforming to new processes and products. Many organizations still struggle with older, so-called legacy technologies that cannot easily be replaced. Many organizations are unable or unwilling, to allocate money to replace old technologies.

Some of the key challenges on the road to Digital Transformation are:

  • Budget Constraints
  • Overly complex or rigid legacy IT infrastructure
  • Outdated Business Processes
  • Lack of full visibility across the digital or end-user experience
  • Lack of available or appropriately-skilled personnel
  • Lack of buy-in from leadership on prioritizing digital initiatives

We are here to Help!

MRC offers two types of services for Digital Transformation:

  • Quick Start

    - With Quick Start service organizations can determine if a solution can meet their basic business needs. This could be considered as a first phase of a larger deployment or a more complex environment.

  • Solution Driven

    - Solution driven approach is more intense and focuses on the specific requirements of the organization.

More on our Digital Transformation Services...

MRC can simplify your journey towards digital transformation with the following two offerings:
  • Quick Start services
  • Solution Driven services

Quick Start Services

MRC offers a Quick Start service to help organizations determine if a solution can meet their basic business needs. A quick start service could be considered as the first phase of a larger deployment or a more complex environment. The quick start service comprises of basic installation services with minimal system configurations. Please find below the overview of this approach:
  1. Pilot implementation for an identified set of sample document templates
  2. Fully tested and functional system
  3. Knowledge Transfer and general training for end users

Solution Driven Services

MRC also offers solution driven digital transformation services. This approach is more intense and focuses on the specific requirements of the organization. It commences with a Project Definition Workshop (PDW) during which MRC personnel conduct requirements gathering sessions with the organization’s business as well as IT users and architect the system accordingly to meet specific storage, security and document management needs. It typically concludes with the delivery of a detailed design document that forms the basis for the actual implementation of the system. At a high level, a solution driven approach comprised of the following:
  1. Requirement Analysis
  2. Detailed design for infrastructure and architecture also covering storage, security, capacity planning and performance aspects
  3. System installation and configuration as per design plan
  4. Fully tested and functional system
  5. Performance Tuning, if needed
  6. Knowledge Transfer and end user training
  7. Tailored end user guides and system administration manuals

Customer Success Story

MRC Information Technology has successfully implemented a modern content services practice at a large energy provider in Kansas.

The goal was to consolidate multiple file sharing and document management system into a unified & modern IBM FileNet Content Services Platform.

Contact Us

Get in touch with us to learn more about our Digital Transformation Services offering and find out which one best suits your needs!


MRC Information Technology, Inc.
14301 FNB Parkway, Suite 100,
Omaha, NE 68154

Customer Support

Phone: 1 (402) 512-1161
Fax: 1 (402) 881-8458